Our Services

Continuous Improvement and Support Mission

In partnership with our educational community, the Continuous Improvement and Support team designs and facilitates innovative learning that fosters relationships, champions equity and is responsive to student needs.

Continuous Improvement and Support Vision

As the primary partners with every San Joaquin County educational agency, we ensure every student is college, career and life ready.

Continuous Improvement and Support Brochure

The Continuous Improvement and Support brochure outlines professional learning opportunities for school districts and schools.
Continuous Improvement & Support Brochure

Professional Learning

Our team can customize and design professional learning aligned to your district or school community’s needs.

Distance Learning Modules
The SJCOE developed distance learning modules in response to the need to create effective, engaging, and supportive learning environments in the virtual classroom. The five modules provide guidance in designing a virtual classroom, pedagogy shifts, lesson planning frameworks, ways to address unfinished learning, and how to provide language support during designated ELD time. The modules were offered virtually and recorded.

Find more information and the video modules at the following locations:
SJCOE Distance Learning Modules Website
SJCOE Distance Learning Modules Padlet

Administrator Micro-Modules
The SJCOE developed a series of modules designed just for site administrators as they lead their schools’ distance learning programs. This “on demand” series of micro-modules was designed to accommodate busy administrators’ schedules so that this essential professional learning would be easily accessible. Module topics include:

  • • Distance Learning Modules 1 – 3 Highlights
  • • Organizing Distance Learning on Your Virtual Campus
  • • Considerations for Asynchronous and Synchronous Walkthrough Observations in Distance Learning
  • • Are Our Students Learning? Formative and Summative Assessments in Distance Learning
  • • We Are All First Year Educators! Formal Observations in a Distance Learning Setting
  • • Connecting With All Stakeholders

Select either link below to access the modules:
SJCOE Administrator Micro Modules Website
SJCOE Administrator Micro Modules Padlet

Curriculum Breakfasts
The SJCOE Curriculum Breakfasts are keynote events on current education topics, provided by engaging and inspirational speakers who are experts in their field. 2020-2021 presenters’ topics will be social-emotional learning, equity, and inclusion.
Curriculum Breakfasts flyer

LCAP 101
For District and Charter leaders new to the Local Control Accountability Plan (LCAP), this one-day virtual workshop will provide information about important timelines and requirements included in statute, the impact of COVID-19 on the LCAP requirements, and LCAP development resources. Facilitated by Stephanie Hitchcock.
20-21 LCAP flyer

Multi-Tiered System of Support (MTSS)

The MTSS Network is open to anyone who would like to share ideas, challenges, and successes with other site/district personnel who are building multi-tiered systems of support.

Learn how to build a multi-tiered system of support that provides for all learners’ social-emotional well-being, behavioral skill building, and academic growth. Content will be shared through facilitated virtual meetings and guided self-paced learning. Customized implementation support will be available. Facilitated by Fred Cochran and Sally Glusing.
Multi-Tiered System of Support (MTSS) flyer

Professional Learning Communities
Professional Learning Communities (PLC) Build your team’s collaboration skills and collective efficacy through our free, on-demand PLC professional learning resources. Topics include the four pillars of a PLC, team meetings, team culture, and more. Each module is designed to support self-study or small group, self-guided professional learning. To gain access to these PLC professional learning resources, please contact Ebicalina Casillas, CIS Staff Secretary at or 209-817-8198.

Stress Workshop 1.0

This workshop is about exploring stress a new way. There will be team building activities that will help teammates learn more about each other and foster stronger relationships. Similarly, these activities will help participants to look at stress in a new way, a way that is empowering. This workshop will teach participants about a new stress model that has the potential to enhance their work life and home life. The information and activities contained within this workshop will help support participants with making stress work for them instead of against them, including a brief discussion on the popular Hard & Soft Reset techniques*. Connections to team building, confidence, psychological resilience, seeing stress differently, learning, and growth. *A more in-depth exploration of these techniques can be found in Stress Workshop 2.0.

Universal Design for Learning (UDL)

The Universal for Design Learning Series is returning for another year of professional learning for teachers and administrators. Attend the entire series or select what interests you most. The series will provide a synthesized approach to participating in UDL professional learning in a virtual setting. There will be materials to review prior to each training to encourage a Flipped Learning environment.

A series of professional learning that focuses on:

  • UDL Basics- What is UDL?
  • UDL Lesson Planning- Designing UDL Lessons
  • UDL Networking/Coaching- On-going professional learning to support UDL implementation
Universal Design for Learning (UDL) flyer
UDL Distance Learning Modules 2021

Continuous Improvement

Data Services
Providing various data consulting services, such as: analyzing existing data for continuous improvement, root cause analysis, building data tools, impact studies, data reporting, data visualizations, and evaluations. Research and development, such as: literature reviews, continuous improvement, and case studies. Hosting the SJCOE Data Collaborative. This collaborative provides an opportunity for professional development and to share and learn best practices from other data enthusiasts.

Differentiated Assistance

Under the Local Control Funding Formula (LCFF), county offices of education are the first point of contact for school districts eligible for additional support, also known as differentiated assistance. School districts are the primary drivers of the type of assistance and support they receive under California's new accountability and improvement system for education. The SJCOE collaborates with districts identified by the state through the California School Dashboard. Next steps depend on the needs and decisions of the districts. The SJCOE is available to provide additional support and services.

Local Control Accountability Plan Development

State and Federal Accountability Support

California's Continuous Improvement System
This professional learning will provide updates on school and district accountability and continuous improvement. More details to come as California continues to adapt its system to meet the needs during COVID-19. Flier and registration coming soon!


Curriculum Network
A network for key district personnel responsible for making curriculum and professional learning decisions for their districts. Each meeting will feature professional learning from the SJCOE Educational Services team, so that districts leaders experience the same professional learning as their teachers and administrators. The meeting will also include a hot topics discussion and timely updates from departments across Ed Services and the California Department of Education.

Data Network
District and charter leaders who are wanting to explore data more deeply- academic, business, IT, HR, etc., all departments are welcome. Our goal is not so much to focus on one specific type of data we are looking at, but rather what types of data are we looking at, how we are looking at this data, and what next steps are we taking based on this data. Whether novice or expert, please feel free to join, as we are hopeful to share and learn from each other.
Data Network Flyer

Instructional Coach Network
The Instructional Coach Network is a learning community for those providing instructional support to teachers. We will explore current issues and effective approaches relevant to this vital role. Facilitated by Sally Glusing.
Instructional Coach Network flyer

LCAP Networks
The LCAP Network is designed to bring together LCAP District and Charter leaders to share news and updates, promising practices, and collective expertise around the LCAP process. Agendas and presentations are developed and shared collaboratively between program and fiscal services. Facilitated by Stephanie Hitchcock and Rosa Reyes.
20-21 LCAP flyer
Local Control Accountability Plan (LCAP) Network

Site Administrators Network
This learning community for principals, assistant principals, and vice principals will focus on current educational topics and issues, chosen by network participants. Facilitated by members of the CIS Team.
Site Administrators Network flyer

Teachers’ Community of Practice
Join a community of teacher-peers who are committed to collaborating to improve our practice. We understand and recognize that “none of us is as good as all of us” and will have the opportunity to share our resources, ideas, learn from each other, and offer support and encouragement along the way. Facilitated by Lisa Bowman.
Teacher’s Community of Practice flyer

Contact Information

All of the Continuous Improvement and Support Department team members work directly with district and school leaders in partnership to meet their student goals.

District Partnerships and Differentiated Assistance

Melanie Greene
(209) 468-9084

Local Control Accountability Plan

Stephanie Hitchcock
(209) 468-4959

Professional Learning

Sally Glusing
(209) 953-2127

Fred Cochran
(209) 468-4811

Lisa Bowman
(209) 817-8193

State and Federal, Accountability, Williams and Counseling

Lisa Neugebauer
(209) 468-9052

Data Analysis and Support

Dr. Richard Woodruff
(209) 817-8194


Stephanie Olmos
(209) 468-4868

Ebicalina Casillas
(209) 817-8198

For general information on the support provided by the Continuous Improvement and Support Department, please contact Ebi Casillas at For specific inquiries reach out to the team members above.